Seasonal (Seasonal)
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Honoring Authenticity, Embracing Empowerment, Cultivating Collaboration, and Prioritizing Purpose.
Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can’t wait to see you on the mountain!
Work, Play, Get Paid and Enjoy the Perks:
Free skiing + riding privileges with direct to lift access at 17 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more!
401(k) plan (Available to any employee over the age of 18)
12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers
30% - 45% off Snowshoe food & beverage locations (excludes alcohol)
30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face
Seasonal: Come Join us for Summer 2024! Our Outdoor Adventure Guides facilitate recreational activities and/or programs with the highest standards of guest service, fun and safety by adhering to and enforcing established policies, procedures, practices and philosophies. This is the perfect opportunity for anyone that enjoys working outside!
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast winter and summer enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 61 ski trails and the best snow around. In the summer, our Bike Park is recognized as one of the best in the US. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness. We hope to see you on the mountain soon.
OUR VALUES
Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.
Honoring Authenticity, Embracing Empowerment, Cultivating Collaboration, Prioritizing Purpose
ESSENTIAL DUTIES
This position is responsible for the following job results.
- Plans and implements the summer village activities, Camps and Kids Night Out programs for the resort
- Developing a business plan that outlines the scope and action items to be funded throughout the year
- Researching, negotiating and contracting with outside entertainment talent
- Purchasing needed equipment and resources for scheduled programs
- Develops, manages and enhances the overall youth activities, Big Top and Pre-Ski School budget
- Defining needed expenses based on established action items
- Working with state, local and community organizations to obtain funding and sponsorship to cover costs of specific programs
- Following the company procedures when purchasing any equipment
- Monitoring account general ledgers and produces monthly reports as to budget progress
- Develops a communication plan for scheduled youth programs By: Utilizing local event calendars, community groups and social clubs
- Working with resort's marketing department to get timely production of any needed collateral
- Utilizing Snowshoe's on-mountain cable channel to develop informational programming on activities
- Works with event staff to develop additional activities during event periods
- Attending event-planning meetings
- Utilizing staff to assist in the production of event activities and program
- Develops a team to assist in resort youth programs
- Working with local colleges to develop an intern staff responsible for specific duties throughout the season
- Handling all necessary paperwork and housing requirements for intern staff
- Developing job descriptions
- Managing team to ensure responsibilities and duties are achieved
- Manages and maintains the summer youth activities, Big Top and Pre-Ski School budgets
- Developing the budgets
- Utilizing the correct procedures for purchasing supplies, entertainment, etc.
- Monitoring the monthly financial statements to ensure correct billing of expenses
- Accomplishing related results as needed
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
DIRECT EXPERIENCE
Education: College Degree Required
Experience: Minimum of 3 years of experience in recreation, summer camp or youth programming fields with at least 2 years supervisory or management experience.
LEADERSHIP
- Understands business complexities and assumes responsibility for driving change
- Leads employees or teams of employees to achieve goals
- Guides employees through periods of change, even during difficult times or in the face of hard business decisions
- Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability
ENGAGEMENT
- Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box
- Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not
- Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention
- Demonstrates true passion for the job, the resort, and the company overall
- Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.
COMMUNICATION
- Communicates clearly and appropriately - both orally and in writing
- Responds to questions or requests in a timely manner
- Conducts regular one-on-one and departmental meetings to ensure a good flow of information
- Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered
- All communication is down home and strives to improve upon a high level of guest service in a friendly manner
- Proficient in use of technology to include Excel, Word, the Internet, desktop publishing and database management software programs. Is able to learn quickly those applications not known.
DELIVERY
- Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall
- Delivers highly accurate end-work product personally and through overseeing others
- Able to analyze numbers and draw conclusions from statistical information
- Meets or exceeds financial goals, budgets, forecasts
- Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate
- Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests’ expectations
FLEXIBILITY
- Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change
- Adjusts budgets and reforecasts as needed across the year based on changing business needs
- Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary
- Inspires a unified team through understanding was is required for successful, cooperative and fun team success
TRAVEL REQUIREMENTS
Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver’s Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
Mountain Environment:
- The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
- The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
- Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
- Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer