Story Land - In Park Revenue Operations Coordinator

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The Operations Coordinator assumes full responsibility for the operations in an assigned area of the park, which will include a combination of food/beverage and retail/game locations.

We are currently looking for a:

Story Land - In Park Revenue Operations Coordinator

Roles & Responsibilities:

Daily responsibilities include but are not limited to:

• Oversee a combination of food/beverage and retail/games locations.
• Oversee/train new coordinators, assistant coordinators and team members.
• Attend daily In-Park Revenue meetings.
• Maintain accurate levels of inventory and fill out order requests for your locations.
• Ensure locations remain clean and stocked.
• Complete any requested daily/weekly documentation.
• Manage any team member corrective actions.
• Coordinate team member lunch and break periods.
• Communicate pertinent information between management and team members.
• Create a guest-focused atmosphere to ensure great guest experience.
• Manage compliance with NH State Health Department and other inspectors/auditors in your locations.
• Obtain ServSafe certification (training provided).
• Report any potential safety hazards and maintenance requests to management.

Requirements:

• 18 years of age or older
• Punctual, reliable
• Flexible schedule
• Able to work in a fast-paced environment
• Able to be productive during slow periods
• Able to follow direction and communicate relevant information.
• Able to positively engage with guests to promote sales
• Able to maintain hygiene and personal appearance consistent with policies outlined in the Team Member Handbook.
• Able to follow daily tasks as outlined in the food & beverage/retail standard operation procedures.
• Able to lift light loads (25 lbs.), to stand for prolonged periods of time (5+ hours), bend/squat, reach and climb/descend stairs.
• Assist with trucks and deliveries when needed
• Desire to have fun while creating a memorable experience

Team member benefits:

Working at Story Land is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Story Land employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.

Story Land Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Kennywood and all Palace Entertainment parks on your days off
• Invited to exclusive employee events throughout the season
  

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Story Land. Apply today!